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Frequently Asked Questions
Got questions? We’ve got answers! Browse our FAQs to find quick information on our window and eavestrough cleaning services and policies.
We recommend cleaning your windows at least twice a year to maintain clarity and hygiene. However, many of our customers prefer quarterly cleanings to ensure their windows are always spotless.
We proudly serve the entire Ottawa area, offering timely and reliable window cleaning services to all neighborhoods within the region.
For exterior window cleaning, you do not need to be home as long as we have access to all the windows and a water source (e.g. hose). For interior cleaning, we do require someone to be present for the duration of the service.
The time required varies depending on the number and size of windows, as well as their condition. Once we perform an initial assessment, we can provide you with an estimated time frame.
If the weather prevents us from being able to safely clean your windows, we will reschedule your service for the next convenient date with suitable weather conditions.
We understand that plans can change. We ask for at least 24 hours notice if you need to cancel or reschedule your service. Cancellations made with less than 24 hours notice may be subject to a fee.
You can easily get a free, no-obligation quote by filling out the form on our website, giving us a call, or sending an email with details about your home or business and your cleaning needs.
Yes, we do! We proudly offers specialized services for commercial properties up to two storeys. Our expert team is equipped to provide your business with a sparkling clean that upholds our high standards of quality and service.
"Absolutely delighted with the service from Woodpecker Window Cleaning! The team was punctual, courteous, and incredibly thorough. It's not just that my windows are now sparkling—they also took the time to clean the sills and frames. I've already recommended them to all my neighbors."
- Samantha J.
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